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Terms & Conditions

1. Acceptance of the Terms

By accessing and using Dolfwin Casino, you agree to be bound by these Terms and Conditions (the "Terms"). If you do not agree with any provision of the Terms, please leave the website immediately.

2. Eligibility Requirements

To use Dolfwin Casino, you must:

  • Be at least 18 years old
  • Have a valid email address and password
  • Agree to provide accurate personal information

We reserve the right to verify your age or identity at our discretion.

3. Geographic Restrictions

Dolfwin Casino is available in certain countries only. We may restrict access based on laws, regulations, or restrictions applicable in any country.

4. Account Registration Rules

To create an account:

  • Provide accurate and complete personal information
  • Create a unique username and password
  • Agree to these Terms

You are responsible for maintaining the confidentiality of your login credentials.

5. One-Account-Per-User Policy

One Dolfwin Casino account per person is allowed. Attempting to register multiple accounts will result in termination of all related accounts and any associated winnings or balances may be forfeited.

6. Identity Verification and KYC

We reserve the right to request additional personal information or proof of identity from users at our discretion. Failure to comply with these requests may lead to account restrictions, suspension, or closure.

7. Account Accuracy Obligations

You must ensure that all account-related information is accurate and up-to-date. Failing to do so will result in the cancellation of any related accounts, winnings, or balances.

8. Account Security Responsibilities

You are responsible for protecting your account from unauthorized access by using a strong password, enabling two-factor authentication (where available), and keeping your login credentials confidential.

9. Login Credentials and Password Protection

Your username and password must be kept secret at all times to prevent unauthorized use of your account. If you suspect that someone has gained access to your account without authorization, contact our support team immediately.

10. Restricted Behaviour and Prohibited Activities

We prohibit the following activities:

  • Collusion or manipulation
  • Use of cheats or bots
  • Multiple accounts (as mentioned in section 5)
  • Sharing login credentials with others

Breaches will result in account suspension, closure, or permanent ban without any notification.

11. Bonus and Promotion Rules

To participate in bonus offers and promotions, you must:

  • Read the specific terms for each offer carefully
  • Adhere to all applicable requirements (e.g., minimum deposit, game selection)

Bonuses are subject to change at our discretion.

12. Wagering and Gameplay Conditions

Some games may have special rules or restrictions. Always check the specific conditions before playing any game.

We reserve the right to adjust rules or terminate individual offers without prior notice.

13. Bonus Abuse Prevention

To prevent abuse, we monitor all bonus activity closely. Attempted manipulation of our bonuses will result in account closure and balance confiscation.

14. Deposits and Withdrawals

See our separate deposit/withdrawal terms for specific information regarding transactions on Dolfwin Casino. Please note that different payment methods may have varying rules or restrictions related to deposits, withdrawals, and conversion fees where relevant.

15. Verification Before Withdrawals

To facilitate withdrawal requests:

  • We reserve the right to request additional documentation
  • Failure to verify your account will prevent us from processing your payout

Withdrawal times are subject to our business terms and banking schedules.

16. Processing and Review Procedures

Once you submit a request, it is processed by our team in line with our operational policies. The timeframe for reviewing withdrawals can vary depending on factors such as the nature of the transaction or related concerns.

We cannot guarantee processing times but endeavour to respond promptly if additional information is required from your side.

17. Responsible Gambling Expectations

We want all users to gamble responsibly and provide resources below that can assist you in maintaining balance over prolonged gaming periods:

  • Help for gambling addiction
  • Deposit limits
  • Time-out options

Self-exclusion: We reserve the right, at our discretion, to limit or completely restrict your access to any games, features, promotions, services provided by us or third parties if we suspect abusive behavior from you towards other customers.

18. Self-Exclusion and Account Restrictions

If requested:

  • We will suspend your account for a minimum period of 6 months
  • Upon request, at the end of this term we will notify your registered address either to reinstate or permanently close it.

In case you choose self-exclusion while your account is closed; all our active offers are paused until the chosen exclusion time has been met after which standard rules for promotional terms apply again in full upon re-entry as normal customer.

19. Game Fairness and RNG Systems

Our games utilize Random Number Generators (RNGs) to ensure fairness, randomness, and unpredictability of outcomes. Our game providers adhere to industry standards regarding their own fair operation practices within Dolfwin Casino premises for each offered title where technical integrity could potentially affect gameplay equity over sessions run with any one software version used.

20. Technical Interruptions or Voided Gameplay

In the unlikely event that our systems encounter a significant disruption, we will endeavour to notify users as quickly as possible through in-game notices on-site alerts and/or website updates when service status is available at such points impacted periods vary depending operational recovery actions taken after issues arise without providing detailed explanation beyond stating facts of an interruption occurred – further explanations provided by Customer Support where additional information requested regarding user’s session during outage will facilitate any direct feedback about gaming interruptions reported via designated contact channel maintained throughout the duration.

21. Suspension or Closure of Accounts

In the event that you breach our terms, fail to comply with requirements for verification documents submitted prior withdrawal approvals processing request; all related transactions will remain subject review process leading eventual termination – without entitlements held claims against Dolfwin Casino - otherwise account closures due non-compliance only take effect following 7-working days written communication period sent directly into user's registered contact details provided earlier.

22. Intellectual Property and Platform Ownership

All content, including but not limited to images, graphics, text, audio files, music compositions etc., on this site are owned by Dolfwin Casino or its respective license holders. Any unauthorized reproduction of these materials may infringe copyrights held under various jurisdictions' laws.

This is a non-exhaustive list – some points could overlap with those previously covered which indicates general clarity maintained throughout the entire section – always bear in mind that specific rules do apply where separate sections offer enhanced explanations over main points touched here.